Q: What are your candles made from?
A: All our candles are made with natural soy coconut wax-vegan.
Q: What makes your wax better than regular soy wax?
A: Coconut Wax burns cleaner and longer than any of the other waxes. Longer burn gives you a better investment for your candle purchase. Coconut Wax has a much better scent throw.
Q: What is your candle burn time?
A: Our 18oz 3 wick candles burn for about 115 hours, our 11 oz candles burn for about 85 hours. stock, and 7 oz candles burn for about 50 hours.
Q:What is your turn around time frame on shipping?
A: All orders are processed within 24-48 hours Monday through Friday excluding holidays if the item is in and you will have the option to chose priority or regular mail.
Q:What are your return or refund policy?
A: We do not offer any refunds. However, please contact us If you are unsatisfied with your purchase within 72 hours upon receiving your order so that we can rectify the situation. Our customers Satisfaction is our number 1 priority.
Q: If a item is out of stock can we pre-order
A: If a item Is out of stock you can place a pre-order but please allow 20 business days for order to be processed and shipped excluding weekends and holidays.
Q: Do you have a physical location
A: unfortunately right now we are a online store but will host special events or pop up shops. Please check the website often for news on any special events or pop up shops near you.
